Privacy Policy
WHD are committed to protecting the privacy of all our website visitors and users and the following Privacy Policy sets out how we process and use your personal data.
We will only use information submitted by you in accordance with this policy and by submitting your personal data you understand how this data will be used.
PERSONAL INFORMATION WE COLLECT
If you place an order with us we will collect information from you such as:
Your name, address, delivery address, e-mail address, credit or debit card details and telephone number.
We will not pass this information to third parties except as part of our service to you such as arranging delivery. We will not sell personal information to third parties.
WHAT WE DO WITH THIS INFORMATION
The information stated above allows us to process and dispatch your order and notify you with any changes to your order process. If registered with us, we may use the information held about you to manage your account and contacting you regarding your account.
Unfortunately, the transmission of information via the Internet is not always secure. Although we will always try to ensure your personal details are protected, we cannot guarantee the security of your data transmitted to our site. Transmission of data is at your own risk. Once we have received your data, we will use strict processes to try to ensure the prevention of any unauthorised access.
COOKIES
We may use cookies to assist our monitoring of your visits and shopping sessions, which will help us to improve your online experience. Cookies do not contain any confidential information, such as credit card details and we will not exchange cookies with any third parties. You may refuse cookies, by changing the settings on your browser.
We use the following types of cookies on the website:
SESSION COOKIES
These are temporary cookies that remain until you leave our web site or close the browser window. We use these to carry information across pages of our web site and in some cases, to prevent data from needing to be re-entered into forms.
ANALYTIC COOKIES
We additionally make use of analytical cookies through Google Analytics. These cookies help us compile anonymous statistics that allow us to understand how visitors are using our web site, which pages are being visited, and help us improve it and its content. These cookies do not identify visitors personally.
Our use of Google Analytics will set the following cookies on your device (information taken from http://code.google.com/apis/analytics/docs/concepts/gaConceptsCookies.html)
__utma:
This cookie is typically written to the browser upon the first visit to your site from that web browser, and is used to determine unique visitors to a site and is updated with each page view
__utmb:
This cookie is used to establish and continue a user session with your site. When viewing a page, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals.
__utmc:
Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user.
__utmz:
This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation and is updated with each page view.
Google offers an opt-out tool available at https://tools.google.com/dlpage/gaoptout which allows you to opt out of all their Analytics tracking for all web sites as an add-on to most popular browsers
THIRD PARTY COOKIES
Our website also carries embedded 'share' buttons to enable users of the site to easily share articles with their friends through a number of popular social networks. These sites may also set cookies when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these cookies.
http://www.facebook.com/about/privacy
COMMUNICATION AND MARKETING
You will have the opportunity to subscribe to our website, so that we can contact you with competitions, special offers, promotions and newsletters which we think will be of interest to you, by e-mail, telephone or post. If at any time you would like to stop these, please send an email to help@wantherdress.com.
SITE STATISTICS
We monitor the traffic generated through users of our website using cookies. Cookies are a code embedded in this website which provides statistical information in order to monitor which pages are viewed, the duration in which they are viewed, paths which users take to view pages etc. The statistics collected are used to improve our website.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal information:
1. If we sell or buy any business or assets;
2. In the event that we or substantially all of our assets are acquired by a third party in which case personal data held by it about its customers will be one of the transferred assets and we may disclose your personal data to the prospective seller or buyer of such business or assets;
3. to protect our customers and us from fraud and theft, we may pass on personal information that we obtain from making identity checks, together with account information to organisations including law enforcement agencies, involved in fraud prevention and detection and credit risk reduction;
4. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of business; or to protect the rights, property, or safety of us and our customers.
CONTACTING US
In accordance with the Data Protection Act 1998, you have a right to access your personal information at any time. If you wish to do so please write to us at the address below. Access to this information will incur a £10 charge, to meet our costs in providing your details.
If you no longer wish to receive marketing information or promotional offers from us, please let us know in writing, via the address stated below or e-mail help@wantherdess.com.
We reserve the right to change this policy at anytime. The changes will be posted on this website.
You can regularly check this page, for any updates regarding our policy. Information and questions concerning this policy can be addressed to WHD, PO BOX 281, Upminster, RM14 9BQ, United Kingdom.
